Remote DBA Support & Services | Remote DBA specialists 24x7 expert services

SAP, Business, Management, Software, Solutions, Services, Technology, Applications, Tools, Applications, ERP, SCM, PLM, SRM, CRM

Our Customer Focus: Fix The Problem First!

Visionet has provided award-winning DBA support to many of its clients over the last five years. Our group of DBA specialists can provide 24x7 expert services while reducing your cost. Our expertise in the latest performance monitoring tools will assure the avoidance of outages through the utilization of parameter-based predictive analysis.

Visionet prides itself in working with midsize customers. Our average DBA team size per customer is between 3 & 5. We are flexible, scalable, and nimble enough to cater to your needs and quickly step up as needed. Each client is a treated like a marquee client with full attention. We instill a proactive and deep passion for customer service into our organization. Our effort to create and maintain a proactive service culture begins with our relentless focus on hiring quality resources.

ORACLE

The Oracle Centers of Expertise includes the following areas:

Oracle Real Application Clusters
Oracle Data Guard Architecture
Non-Oracle failover Technologies
Oracle Applications
Oracle Data Warehousing and Data Mining
Oracle Advanced Security Options

MS SQL SERVER

The MS SQL Server Centers of Expertise includes the following areas:

High availability options
Data Warehousing and Data Mining
Analysis and Reporting Services
Performance Monitoring and Optimization

KEY SERVICE FEATURES

A structured, disciplined, comprehensive and SLA-centric approach to service delivery
Affordable tiered Service Level Agreement – Dedicated Hotline, Shared Desk, or Call Back
“Always On” (24 x 7) proactive monitoring and support
Scalable on-demand DBA professionals and developers
Multi-Platform support for multiple databases
Reduce database administration costs by up to 70%

FULL DBA SERVICE

Visionet can deliver 100% of your database administration needs. Under our service arrangement, we will manage your databases security, performance, availability and enhancements.

Our Full DBA Service gives you access to the expertise and skill-sets of our entire DBA team for a low monthly fee. This service allows our customers to achieve a high-level of support without the premium price associated with such a level of service.

BENEFITS OF FULL DBA SERVICE

No more database worries
Leave the databases to us, so you can get back to focusing on your business
No need to hire, train and retain in-house DBAs
There is no need to worry about employee turnover, vacation time, nights and weekend coverage. We have you covered
Leverage the collective knowledge, skills and experience of our team of expert database professionals
Take advantage of our extensive array of monitoring and administration tools, documented best practices, and time-tested support strategies
Faster problem resolution and response times
Leverage the expertise of our entire DBA team to provide fast resolution to database problems
Increased database availability and performance
Increase availability and performance with our strategic planning, proper implementation of high availability options, and ongoing administration and monitoring efforts

SUPPORTED DATABASE PLATFORMS

Remote DBA Services for MS SQL Server2008 Oracle DataBase Platforms

PRICING

Our flexible and customizable pricing model provides three options to choose from: Dedicated Resources, Hourly, or a combination of the two. The typical engagement is for one year of services, however, longer term contracts can be developed and priced accordingly

SERVICE LEVELS

The scope of our services is defined through our standard or customizable Service Level Agreements (SLAs). A comprehensive, custom-tailored set of service level agreements is developed for each customer to ensure that their specific needs are met throughout the engagement's life-cycle.

SUPPLEMENTAL DBA SERVICE

Visionet offers Remote DBA Experts to augment your in-house DBA team. With this service, Visionet is responsible and accountable for tasks assigned to a Remote DBA Experts team determined by agreed-upon Service Level Agreements (SLAs). The flexibility of this model allows the customer to choose the set of services as well as the databases supported.

We will mutually tailor the support agreement to match your current and future needs. Companies facing hiring freezes, high workloads or inexperienced DBAs find this to be an attractive alternative to hiring additional in-house fulltime resources. Supplemental DBA services allow our customers to achieve a high-level of support while freeing internal resources for higher priority and higher ROI activities.

BENEFITS OF SUPPLEMENTAL DBA SERVICE

Access to technical expertise and skills not available in-house
Leverage the expertise and knowledge of our entire team of DBAs
Reduced workload for internal staff
If your DBA staff is overwhelmed and you can't afford a new full-time DBA, let our database professionals share the workload.
Support during crunch times, peak processing periods, off-hours or to provide cover for inhouse DBA leave of absence
Our midsize clients have limited resources and they need support when their staff is sick or on vacations. Visionet can support you in these circumstances.
Faster problem resolution and response times
We leverage the expertise of our entire DBA team to provide fast resolution to database problems quicker and faster.
Increased database availability and performance
Increase availability and performance with our strategic planning, proper implementation of high availability options, and ongoing administration and monitoring efforts

Remote DBA Support Services

Visionet's Remote DBA Services